Anthony Alabakov

Anthony is one of Australia’s leading mortgage brokers and has over 10 years of experience in the financial services industry. He has risen to the top by recognising the need to offer a better customer experience.

He started his career working in his father’s financial planning and accounting business where he learnt from young age the fundamentals of clients’ needs and wants. His business now operates Australia-wide and it is considered to be the country’s leading mortgage brokerage focused on an exceptional customer experience.

He also has a strong presence in the property industry, acting as a funding adviser for many large Developers and Builders and close relationships with banks and lenders.

Sean Murphy

Moving from country Victoria in 2006 Sean quickly found his feet moving into finance straight after finishing school. Starting from the bottom Sean worked his way through a web of roles and began his lending career at age 21.

Investing most of his time working with small business owners and SMSF’s, Sean understands what most mortgage brokers don’t when it comes to structures, complex entities and solutions available to these customers.

Sean also works closely with company CEO Anthony Alabakov to direct the company vision and provide an environment where our people can grow and prosper.

Outside of the office he’d be found outdoors most of the time, on the water during the summer and staying active through winter whether it’s running, riding, travelling around and eating out.

Stephanie Carello

Stephanie understands what is important to My Mortgage Freedoms clients – an ongoing service that is relevant and provides real value with client’s journey to financial freedom. She manages My Mortgage Freedom’s existing client’s portfolio by providing an annual review service to ensure their loan product and structure meets changing needs of client’s needs.

She has been with My Mortgage Freedom since 2008 and loves to help as many clients as possible.

Abbey Reggardo

With a background of real estate and nearly five years in the finance industry Abbey has a clear understanding of the end to end process of a purchase and tailoring structures to suit her client’s needs.

She also understands the importance of the holistic approach when it comes to her clients banking needs and ensuring they have adequate protection in place for peace of mind now and many years to come.

“I am dedicated to delivering a personalised service to all of my customers. This is achieved through the provision of suitable recommendations supported by an understanding of the key drivers of different life-stages.

Jemma Guyatt

Jemma joined the My Mortgage Freedom team to take on the Customer Experience Manager position.

She was previously employed as a Sales and Training Coordinator for one of the largest registered training organisation the finance industry has. Jemma was part of their team for over 2 and a half years and obtained a Diploma of Finance and Mortgage Broking Management. Jemma worked closely with the sales manager supporting businesses within the finance industry, and providing qualifications and continuous learning and development.

Jemma is committed to ensuring that our clients expectations are exceeded throughout the entire loan process.

Nathan McLellan

Nathan joined My Mortgage Freedom in 2016 as a trainee to explore his interest in the finance and business world. Now one of our leading Customer Experience Managers and training brokers, it is Nathan’s desire to make the financial goals of his clients happen by offering them a reliable service and dedicated support to guide them through the process step-by-step.. He strongly values the importance of building a good rapport with clients to make them feel as comfortable as possible when taking part in the MMF experience.

Gabriel Zappiello

Gabriel heads up the My Mortgage Freedom office in Adelaide and is an experienced mortgage broker, having worked for My Mortgage Freedom in the Melbourne head office, he then moved back to his home town to provide the unique experience offering that has been developed over the last few years. His attention to detail and understanding clients requirements is his strengths and wants to be apart of the clients journey to financial freedom.

Eric Hu

As the non-resident specialist broker, Eric’s responsibility is to help all clients to see the big picture and find the right mortgage so they can afford the home of their dreams in Australia.

With over 2 years’ experience in sales and customer service, Eric understands how to see things through the clients’ eyes, with their goals becoming his pursuits. Whether it’s buying a home, an investment property, house & land construction or commercial properties, Eric is committed to working through the full range of mortgage options available to find the one that suits the client’s best.

He is dedicated to help and answer any questions for non-resident buyers and understands the frustration and confusion for non-resident buyers getting into the property market in Australia. With a close relationship with many estate agents and lenders, he will give a prompt response and the best service to every client.

Fluent in both English and Mandarin, he is confident that he can communicate and provide service comfortably with any property buyer.

Cynthia Xie

With a strong passion for customer service and mortgages combined, Cynthia builds relationships with her clients and brings her positive attitude to the My Mortgage Freedom team. Cynthia takes the time to understand her client’s circumstances, plans for them to reach their goals, which assists her in providing the right advice to ensure her clients achieve the desired results.

Born in China, Cynthia has lived in Australia for more than ten years. Cynthia embraces cultural differences and appreciates that when dealing in mortgage brokering, one individual’s needs may differ to another’s. Understanding this assists Cynthia in the communication process and in achieving her clients’ ideal results. Keeping clients up to date and in the loop at each stage of the loan application is on Cynthia’s list of high priorities.

Rachel Hargreaves

After studying Psychology and Physiology at uni, Rachel did not have the conventional introduction to the finance industry. But, once she started her enthusiasm and hunger for knowledge in this field of work has been insatiable.

Having only joined in 2017 Rachel is still relatively new to brokering but she plans to one day join the ranks as Senior Mortgage Consultant.

Making the customer feel completely at ease and as if they were taking this journey with a friend and not just a broker is Rachel’s idea of the kind of service she wants to provide. It is imperative for Rachel that she conveys to customers that she understands how important this process if for them, delivering the best experience possible.

With her love for real estate and the idea of one day owning her own home, Rachel would like to specialise in assisting First Home Owners and share in the joy of this special milestone in people’s lives.

Ezra Kempthorne

Ezra became part of the My Mortgage Freedom family in 2018 where she started out in our Settlements department. Ezra came from one of Australia’s big 4 banks where she developed a sound understanding of the credit assessment process and elite customer service. Ezra is now back in credit where she ensures quality submissions to lenders improving the conversion and approval speeds for all of our clients.

Ezra enjoys staying active and exploring different parts of Victoria in her spare time as she’s moved to Australia from NZ in recent years.

Mark Mitrov

Mark joined the My Mortgage Freedom in 2018 after completing a double degree in Law and Commerce at Deakin University. Mark brings a wealth of knowledge he has been able to implement practically to make the settlements process for his clients as enjoyable as possible.

Marks attention to detail helps him provide seamless service throughout the settlement process and his attitude fits perfectly with our company culture, our values and our clients needs.

Mark’s played Football/Soccer for most of his life and enjoys getting out and about with mates in his spare time.

Elizabeth Haddick

With a career spanning 15yrs plus, Elizabeth has worked in Print Management, Banking, Asset & Equipment Finance and Property Finance facilitating value add services to SME & ASX listed organisations.

In these roles she has fostered new relationships with referral partners, ensuring their staff and clients receive expert service and advice.

As My Mortgage Freedom’s Partnership Manager she works closely with Real Estate Agents, Property Managers, Accounting Firms and other corporate entities. Elizabeth ensures our business tailors effective solutions and implementation strategies offering a service you can rely on. She will source exemplary outcomes for those you refer as a complimentary addition to your organisation.

Shelby Toulson

With over 20 years of Administration & Customer Service experience Shelby joined the My Mortgage Freedom family as the Office Manager in 2018
She oversees the daily running of the office and manages the client gift and referral programs.

Assisting the brokers and the CEM’s to ensure that their jobs are made easier while bringing fun and structure to the team.
She comes from a Client Relationship background, so knowing what clients wants and needs are and how we can improve on the client’s experience is something she strives to achieve.
She is the welcoming face and voice of the My Mortgage Freedom office, so make sure you say hi when you call or visit.

Edward Zou

With an abundance of education and experience financial background, Edward provides a comprehensive high-quality service based on each client’s financial status

He assists clients from loan submission until settlement creating the ultimate customer experience in a timely and thoughtful process when they work with Edward.

With past experience with a commercial bank in China before, Edward has the experience to serve all our non-residencies ,especially Chinese clients without any barrier.

By joining My Mortgage Freedom, Edward has increased the diversification of the team. Edward also cherishes the feedback from clients that he works with, improving and learning from every journey.