We have a huge panel, but it doesn't mean we're going to use all of them. We have strong relationships with all the usual suspects (Like the big four), as well as the second tier national lenders like ING, Macquarie, Suncorp, ME Bank, UBank etc. We even have strong relationships with a lot of non-banks for our self employed clientele. Our huge panel and most of our primary lenders can be found on our website.

We try our best not to charge fees. We're pretty lucky that in most cases we're paid by the bank/lender that funds your loan directly. They can afford to pay us, as it is our job to complete the interviews, the application documentation, we verify your ID for them, and we deliver the deal on a silver platter to the bank. They pay us for introducing your business, since they didn't have to pay staff to sit in a branch twiddling their thumbs.

It is important to note, that on some Development Finance, Commercial Lending, or Self Managed Superfund lending for example, we do have to charge fees on occasions.

There are a few processes we undertake to determine the right solutions. We also try and give you 3 options to consider so you can see a range of different lenders that suit your needs. But the critical aspects are:

• Who can provide you with the best policies, income assessment and guidelines that suit your income or employment type for example
• What lender has the best price depending on your deposit size, your equity position, or your loan purpose. Did you know that Investment loans and owner occupied loans have different interest rates for example.
  

The right finance option for you goes beyond who has the cheapest interest rate online. If that's all that went into it, you would just do it yourself. Policy is just as important as price in a lot of cases.

This is where we shine brightest. We have a number of things that are pretty unique to My Mortgage Freedom.

Here's a list of what you could expect when you deal with us:

• www.ratetracker.com.au is a real-time interest rate tracker that we built for our clients in 2021. Rate Tracker uses open banking technology to check your interest rate every 30 days, to ensure you're never paying a rate above the benchmark.
• We have an Annual Review process where you're invited each anniversary of your home loan to lock in a time to have a chat with your broker. This could be to reprice your home loan, cover off on any other needs, or even just to say hello and check in.
• We always try and look after our clients who refer friends and family by hosting an annual function, or by running campaigns. We've sent clients to the Maldives, a luxury weekend in Sydney, and a Trip to Bali to name a few.
  

Having you want to come back to us, is the key for us.