The First Home Buyer Experience @ My Mortgage Freedom
Ezra Kempthorne
Team Leader
First Home Buyers Lily and Theo share their experience with getting their House and Land Package - (Construction loan)
First Home Buyers Lily and Theo share their experience with getting their House and Land Package - (Construction loan)
We sat down with Elizabeth and Theo who recently settled their construction and land loan
Thanks for joining us Lily and Theo! Could you introduce yourselves to the world?
We’re a Kiwi couple who moved to Melbourne in 2013. [We] got married in 2019, and started our family with our daughter arriving in January 2022 – Now a family of 4 including our very hyperactive fur baby. We’re very excited to start building our first home, now that our land has titled, and mortgage is sorted.
What made you choose us over competitors?
Our first enquiry was with a home loan specialist at our local bank, but we spoke to a friend a few days later about our experience and they actually recommended My Mortgage Freedom! We checked out the Google reviews and they were really reassuring so we jumped to the website to book a meeting – it was a no brainer for us.
What’s the most important thing for you when it comes to choosing a broker?
They make it simple for us, have our best interest at heart & most importantly get the job done.
What’s the most important thing for you when it comes to your mortgage:
That our loan was approved-on time for settlement , as per our contract with the developer and that we were informed throughout the process.
How was the overall process?
Seamless from start to finish, our broker (Sean) was very knowledgeable. We knew from our first conversation with him that he knows how to get things done – and this is exactly what we wanted. The Settlement team were very informative, Ezra was outstanding! She made it very simple to get the loan under way, [and] she communicated directly with our conveyancer ensuring everyone knew what to do and when to get it done. Justine was very friendly. I instantly felt like I was talking to a family friend, she kept us informed every step of the way and was genuinely happy for us on settlement day – her enthusiasm made our experience even better.
What have you been most impressed with?
Service! As everyone we dealt with has gone above & beyond – we’re already planning to repeat the same process again next year for an investment, as we realised getting a mortgage does not have to be stressful – Highly Recommended My Mortgage Freedom!
And what are your thoughts on Rate Tracker?
Very proactive approach to ongoing service, I like that the after care is a priority.
We help make sure that you don't forget about these costs when we help you model out your purchase. With every purchase the cost of Stamp Duty, Lenders Mortgage Insurance and conveyancing can range and change. So, we make sure we allow for a buffer, ensuring that you're left with no surprises at settlement.
Absolutely, this is one of the first processes we go through! We want to understand just how much you'd like to spend, from there we can work backwards from to establish your borrowing capacity, and ensure that it all works for your budget and lifestyle. Then we'll share with you the repayments and rates that would be applicable for you.